PowerFlex 70 Upload Comm. Problem

I am tring to upload parameters from a powerflex 70 drive. My goal is to back the files up and place them on our backup server. I can go online with the drive, view and change parameters. When I go to upload all the parameters I get a Comm. Fault in the program. I am using DriveExplorer Lite V5.02 and the serial converter (cant't remember the part #). I have tried on seperate PC's one with a true serial port and one using a USB to serial converter. Below is a pic of the fault I am getting
Thanks

Kirk, wath kind of cable are you using to communicate the Powerflex drive and the PC or laptop?? Is it an "official" Allen Bradley product (like 1203-USB or Anacanda) or you make the cable yourself??

Version 6.02 is available online. Maybe that would solve it.

If you can go online with drive use File-save as- enter drive description or IP. Sounds like you have proper comms if you can connect. Also save a csv file just as a hard copy. This is done by printing as a PDF file under file on tool bar.

According to this chart with version 6.01 you should be able to save drive parameters to your PC.

http://www.ab.com/drives/drivetools/software-comparison.pdf


If you follow this link and after agreeing to the license you can down load version 6.02.99 it is about 97M

http://www.ab.com/drives/driveexplorer/demolicense.html

Alan

Object Class 0x9E is the DPI Configuration class, so the software is failing in something related to the DPI peripherals (the HIM or a comms adapter or the Serial/DPI adapter).

My guess is that if you navigated around the DPI peripherals you would find something that wasn't readable.

The issue probably stems from a drive database file that doesn't match the particular drive perfectly, so I agree that the simplest troubleshooting step is to upgrade to the current release of Drive Explorer.