1747-PIC/Windows XP Problem

Does anyone know if there is some unrepairable conflict problem using a PIC box (1747-PIC) with Windows XP? I can't communicate at all using the PIC box. I contacted AB tech support and they said there is indeed some conflict issues. Is the PIC box useless if I'm using Windows XP? I know I can still use the USB-to-DH485 converter ([size=-1]1747-UIC) as an alternative but does that mean that there is no possible way to use the PIC box with Windows XP ever again?
Thanks.
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FSPT_Tech,
It is possible.
BD

Some Tips: It can work.