Hi all
I am new to this forum and I am not sure if this question/s have already been answered. I have hit a brick wall.
I am one of the Process Control Team and provide support for a large range of miri, Allen Bradley, GE Fanuc PLC's and some Baileys as well as Citect. One of the systems we have for the town office is two servers - one master the other the backup server. These machines monitor and control around 50 miri units for the town dams, bores and sewage treatment plants. The servers also use a paging project to dial via an internal modem, a telco's paging system to send alarms to various mobile phones.
Now this system has been working fine however it has stopped working. I have checked the modem and citect project are still working (no changes made around or on when the paging system failed). I am able to ring mobiles, land lines and fax machines directly using the paging project but it will not 'talk' to the modem at the telco's paging system end. I have also used the same phone line to ring the telco's system via a phone and the modem on that end picks up and seems to be working fine.
I have changed out modems and tried different phone lines without success. Any suggestions from anyone? Citect version is 5.5 service pack C. Machines are Dell Dimesion E520s.
And next is anyone familiar with using the MAPI emailing cicode as this is my next step if I can't get the paging system to work.
I am new to this forum and I am not sure if this question/s have already been answered. I have hit a brick wall.
I am one of the Process Control Team and provide support for a large range of miri, Allen Bradley, GE Fanuc PLC's and some Baileys as well as Citect. One of the systems we have for the town office is two servers - one master the other the backup server. These machines monitor and control around 50 miri units for the town dams, bores and sewage treatment plants. The servers also use a paging project to dial via an internal modem, a telco's paging system to send alarms to various mobile phones.
Now this system has been working fine however it has stopped working. I have checked the modem and citect project are still working (no changes made around or on when the paging system failed). I am able to ring mobiles, land lines and fax machines directly using the paging project but it will not 'talk' to the modem at the telco's paging system end. I have also used the same phone line to ring the telco's system via a phone and the modem on that end picks up and seems to be working fine.
I have changed out modems and tried different phone lines without success. Any suggestions from anyone? Citect version is 5.5 service pack C. Machines are Dell Dimesion E520s.
And next is anyone familiar with using the MAPI emailing cicode as this is my next step if I can't get the paging system to work.