Network connection is lost when starting InTouch Viewer

rere2712

Member
Join Date
Feb 2010
Location
Malang
Posts
1
Dear colleagues!
We have system using IAS ver 2.1 and Intouch V9.5. We have 8 AOS server and 35 platform as an interface. All platforms are connected to Ethernet network.
Our problem is some of PC desktop as a platform is getting slower.
And the worst thing is, when we opening the InTouch Viewer, the network connection is lost. I try to undeploy and redeploy the platform, but still the problem is occured.
Did everyone experience with this kind of problem?
Any suggestion will be great.
Thanks.
 
Last edited:

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