Citect - Runtime Manager cannot validate license
- Thread starter ongzy
- Start date
tragically1969
Member
A bad workman always blames his tools !!
Talk to Citect, sounds like the key has a problem.....
Dua Anjing
Member
I don't think Citect cares about the date (at least they didn't used to..). What sort of protection key ? USB or parrallel port ? best solution would be as Tragically1969 suggested.
Well I certainly think that this is the vulnerability of the designed system.
Tried diff dongle it still doesn't help. USB
Citect cares. Date is an essential tool. Unless your customer does not require the display of date & time. But a computer without date & time, who wants it?
Tried diff dongle it still doesn't help. USB
Citect cares. Date is an essential tool. Unless your customer does not require the display of date & time. But a computer without date & time, who wants it?
Dua Anjing
Member
I didn't mean that Citect doesn't care about Date & time to display on the PC. I meant that I didn't think the computer's date and time mattered as far being able to read the dongle is concerned. Have you tried installing/updating the sentinel driver ?
From the Citect Explorer you can select HELP, CITECT KEY UPDATE does that show anything ? DONT press the Update key Button though.
From the Citect Explorer you can select HELP, CITECT KEY UPDATE does that show anything ? DONT press the Update key Button though.
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That is the exact warning message prompt by Citect.
As I've said, everything works fine until I accidentally altered the date on my computer to may17, 2011. When I changed the date back to the actual one, everything starts to fail. Guess it's the system. They have the time running when you run the project.
Default start page > Tools > Admin Tool
They have start time, current time and run time.
Guess this is the reason why the system fails when I altered my computer's date back to the actual date which is a date before the start time.
I have tried whatever I can. Efforts in vain.
Deleted the projects, restored back up file. Still the same.
As I've said, everything works fine until I accidentally altered the date on my computer to may17, 2011. When I changed the date back to the actual one, everything starts to fail. Guess it's the system. They have the time running when you run the project.
Default start page > Tools > Admin Tool
They have start time, current time and run time.
Guess this is the reason why the system fails when I altered my computer's date back to the actual date which is a date before the start time.
I have tried whatever I can. Efforts in vain.
Deleted the projects, restored back up file. Still the same.
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Dua Anjing
Member
I dont have v7.10 and dont have a copy running but I think that the process and type sections of the runtime manager should be saying something like "server".it looks like your project is a client of a bigger networked project is this the case ? Orc is your project "stand alone"? In teh Citect explorer go thru the computer role setup and make sure that this data is correct. Also what do you get when you attempt to read "Key Update" as I suggested before ?
I think it shouldn't be the problem of server/client stuffs as I've been working on the project for a day and it worked just fine. Until the next day when I accidentally touched the date on my computer then only this weird message keeps prompting. Am guessing it keeps the date of may17, 2011 in Citect as accurate time already. Need to know how to alter the setting in Citect I suppose.
Dua Anjing
Member
Is that an Integrator Dongle ? I'm not familiar with Vijeo Citect (more so with "old" Citect) Our Integrator Dongles are valid for a year at a time but "normal" end-user dongles (at least CITECT ones) are not, at least they never used to be. Can you install Citect & project on another PC ? This would let you know if it is the dongle itself or Citect that is "remebering" the date. If it's the Citect that "remembers it" maybe a re-install of Citect may help. If it's the dongle that is "remebering" the date then you will need to contact Citect. Sorry I cant be of more help
Dua Anjing
Member
Citect just reads Windows Time, most projects I've done we actually don't use citect to adjust date/time but do it direct from date/time applet
Dua Anjing
Member
Strange, it runs when date is May 17 2011 as that falls withing the dates of displayed ion the Licence but todays date December 2010 also falls within those dates
Dua Anjing
Member
Sorry reread your post about trying different dongle..If you've removed and re-installed project then only thing left is re-install Citect or try different PC.
There used to be a file in the project Folder that ended in .cit. I think it held information about the project. when you removed the project did you alos delte the folder it was in or did you just restore over the top of existing project? What happens if you create a totally new and un-related project ? Is the entire PC stopped from running or only this one project ?
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