Repair Facilities

jtorres2_77 · Apr 30, 2012

Which repair facilities do people use the most and what do you like and dislike most about them? I am trying to get a feel for what the customers main concern is.

Tharon · Apr 30, 2012

My main concerns when dealing with third party repair companies:

Cost compared to new/repair from manufacturer
Turn Around times
Warranty

GlennA · May 2, 2012

You don't say what equipment is being repaired. When I worked with Intermac stone CNC machines the rebuilt spindles were junk. The collets were usually not rebuilt, and the encoder gratings were usually damaged. On one job I had to mix parts from the old spindle and 2 rebuilts to get one working unit.
Is there specific equipment you are asking about ?

cornbread · May 2, 2012

I like PSI, onestop shopping.

http://www.psi-repair.com/

wimpiesplc · May 2, 2012

Like GlennA said, it really depends on what equipment..
Here in Holland we really love Unis http://www.unisgroup.com/ for repairing Siemens S5 (and other) stuff

edit: they do end-of-life products repair, no longer supported by the manufacturer. although Siemens itself makes use of them...

jeff s · May 3, 2012

we use Paragon tech
http://www.paragontech.com/

rootboy · May 3, 2012

Nothing but bad luck with ATS.

OkiePC · May 3, 2012

We've had pretty good service from PLCCenter.

We have used them mainly to source obsolete drives and other accessory items, but I think they've done some repairs for us too.

Repair Facilities

jtorres2_77

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Tharon

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GlennA

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cornbread

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wimpiesplc

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jeff s

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rootboy

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OkiePC

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