What is the transmitter ranged? What is its LRV and URV?
The weight of the fill fluid in remote diaphragm seals means that the LRV and URV for a level transmitter are negative values, as shown in the graphic below.
rough conversions:
197 inches = 5.0m
217 inches = 5.5m
- 40.5 inches = - 1029mm (water column)
- 204 inches = - 5152mm (water column)
If the transmitter is 'seeing' negative values but it is configured for positive values, like 0-5.00 m, the pressure the transmitter 'sees' at empty is nowhere near 0, it's some very negative value, so effectively it is offscale, downscale so the output is 3.9mA.
To determine the LRV and URV you either need data on the fill fluid, its specific gravity, the specific gravity of the medium in the tank, the mounting elevation dimensions, and the level above the lower datum that is considered 'full'; ie, those boxes shown on the graphic.
Or, with a HART communicator, you can empty the tank and tell it, 'this is the LRV', then fill the tank to the full level and tell it, 'this is the URV'. It would be prudent to record the values for LRV and URV.