page 189 S7-400 system module manual
Max. permissible common mode voltage:
SM432 AI 16x13
Between the channels or the reference potentials of the connected sensors and central ground point: 2 VDC/AC
2 volts isn't much. I suspect you have a common mode ground loop problem.
The ground loops referred to in the previous thread can drive a signal off scale, whether it's up scale or down scale depends on the polarity of the ground loop current and difference in ground potential.
If you have a 4-20mA loop simulator, I'd suggest connecting it across the analog input's (+) and (-) terminals and seeing what value you get. If you get a good reading with a battery powered loop simulator, then it says the the AI is functioning. I suspect a floating, battery powered simulator will work fine.
You might try connecting only one of the field devices and see how it works by itself. It is not uncommon for an AI card to tolerate a small amount of common mode voltage from one source (like 2V), but the addition of a 2nd source will add its common mode and will drive all the signals off scale. You might get by with one device that works and one device that needs a loop isolator.
>I learned that I have to configure the channels to 4-wire transducers for active devices. However, the manuals do not provide wiring diagrams for 4-wire setting of this module.
I suspect that the difference is that '4 wire' mode does not need loop supply voltage, because it's an active output from the field device. '2 wire' mode probably infers 'loop powered' by the analog input, 4 wire probably infers 'no loop power needed', but that's speculation on my part (the manual's too thick to read at 11PM).
The 3rd and 4th wires refer to the power supply for the field device.
This could be a configuration error, I'm not a Siemens guy, but the symptom is typical of a common mode ground problem. If it ends up that you have a common mode ground loop problem, the solution is a loop isolator module, unless you can bear the expense and effort of forcing the grounds at both locations to an equal potential.