This was the old RIO style unit, right ?
The Screen Control word is going to be one of the discrete words in the I/O table, or a word in the Block Transfer Write data table that's being sent to the PanelView.
Check for a nonzero value somewhere in those locations. If you're lucky, it will be labeled in the PLC program. If not, maybe you'll have a chance to compare the current PLC program to one saved from before this occurred.
With a system this old, it's likely that it was intended to have PLC controlled screen changes, and the program has gotten to an unintended state. I'd be very surprised if the PLC controlled state has remained at zero just be coincidence for a long time.