I have a panelview 900 that is about 8yrs old. I have never uploaded the program for a back up. I tried but keep getting a error when I try to open the program in panelbuilder. It says Cannot open Application program no uploaded information. I think it says this, I didnt write it down. I have tried to upload three different times but still the same problem. Any ideas? The file size matches what the panelview config screen says? I thought maybe I have a version problem but I tried using two different laptops. Ones been updated one hasnt.