Hi all.
This thread and many more before that mentions the differences for support polices for various PLC brands.
Some brands provide free support, some demand payment before support.
Some has an exhaustive native support. Some delegate support to 3rd parties.
And there are of course differences in the quality and responsiveness of the given support.
Also, there may be very significant regional differences in both cost and quality of the support offered.
And since this is maybe just as important as the cost and quality of the product itself (hardware or software), I think it is a good idea to start a new survey thread on this topic.
Comments ?
Yes, no ?
This thread and many more before that mentions the differences for support polices for various PLC brands.
Some brands provide free support, some demand payment before support.
Some has an exhaustive native support. Some delegate support to 3rd parties.
And there are of course differences in the quality and responsiveness of the given support.
Also, there may be very significant regional differences in both cost and quality of the support offered.
And since this is maybe just as important as the cost and quality of the product itself (hardware or software), I think it is a good idea to start a new survey thread on this topic.
Comments ?
Yes, no ?