We've purchased the Designer 6, loaded it onto the laptop, connected the provided cable between the laptop and the UniOp, and get 'communication error' while attempting to read the HMI data.
We've determined that the UniOp is not in 'Configuration Mode', however, the UniOp will not permit selection of CNFG (configuration)... it appears to be locked out. Is there a way to force the UniOp into 'Configuration Mode' besides holding the ENTER key for more than two seconds (which is only allowing selection of a few items...one not being Configuration)? We've held the ENTER button down for more than two seconds, and it does not permit use to select configuration.
The UniOp also has the only copy of the program we are attempting to download to Designer 6, so we can determine the passwords in the UniOp program. We'd like to force the UniOp into Configuration Mode in order to permit Designer 6 to download the HMI program from the UniOp, and onto our laptop.
We've determined that the UniOp is not in 'Configuration Mode', however, the UniOp will not permit selection of CNFG (configuration)... it appears to be locked out. Is there a way to force the UniOp into 'Configuration Mode' besides holding the ENTER key for more than two seconds (which is only allowing selection of a few items...one not being Configuration)? We've held the ENTER button down for more than two seconds, and it does not permit use to select configuration.
The UniOp also has the only copy of the program we are attempting to download to Designer 6, so we can determine the passwords in the UniOp program. We'd like to force the UniOp into Configuration Mode in order to permit Designer 6 to download the HMI program from the UniOp, and onto our laptop.