Panelmate Password

I am trying to backup the the program on a Panelmate 4000 Power Series HMI, but when I try and take it offline, it asks for a password. Does anybody know if it has a default password or a way of resetting the password without "destroying" the program?

The default passwords are "1" for password A and "2" for password B.

Thanks for the reply. "2" works for password B, but I am still prompted for password "1" when I attempt to go offline.

Electrically_Bound said:

Thanks for the reply. "2" works for password B, but I am still prompted for password "1" when I attempt to go offline.

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It may very well be that someone changed the value for password A. Those "defaults" only apply until they're changed. If that's the case, then you'll need a copy of the application to discover the correct password.

OZEE said:

It may very well be that someone changed the value for password A. Those "defaults" only apply until they're changed. If that's the case, then you'll need a copy of the application to discover the correct password.

Click to expand...

If he had a copy of the application, he would not need to back it up

Thanks for the reply. "2" works for password B, but I am still prompted for password "1" when I attempt to go offline.

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That means the person who created the application changed password 1. If, by "default password" you meant to ask if there is a "backdoor" password that will allow access regardless of whether or not you know the actual password A or password B, the answer is no.

I ran across a cryptic statement in the manual for the original PanelMate4000, before the "Power Series" designation. For what it's worth, in the paragraph that talks about lost password recovery, it says "If the offline mode selection is password protected, you must remove the electronics module assembly from the front panel to automatically invoke the transfer mode."

Thanks for the replies. Today I received a reply from cutler Hammmer. I took their advice and it worked. I'll cut and paste their response: