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Old June 30th, 2006, 02:56 PM   #7
United States

agarb is offline
Join Date: May 2006
Location: USA
Posts: 279
Originally Posted by Scorpip
I just got off the phone with Tech Support... Dan was his name...

There is a complete stoppage of production and shipment of all Panel view 1000's according to him.
About time they admit it!

Originally Posted by Scorpip
He also said that all units before May of 2006 will not be a problem. The first one I bought was Jan or Feb I think. It fails just like the one just bought. He really did not know what to say about that. He also told me that I can be rest assured that Rockwell is loosing tons on money over this problem. They are working on it.
He's wrong. Our defective unit was purchased in March.

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