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Old June 30th, 2006, 01:56 PM   #7
agarb
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United States

agarb is offline
 
Join Date: May 2006
Location: USA
Posts: 266
Quote:
Originally Posted by Scorpip
I just got off the phone with Tech Support... Dan was his name...

There is a complete stoppage of production and shipment of all Panel view 1000's according to him.
About time they admit it!

Quote:
Originally Posted by Scorpip
He also said that all units before May of 2006 will not be a problem. The first one I bought was Jan or Feb I think. It fails just like the one just bought. He really did not know what to say about that. He also told me that I can be rest assured that Rockwell is loosing tons on money over this problem. They are working on it.
He's wrong. Our defective unit was purchased in March.

Aaron
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