RSView ME problem

[lalion]

Hi all,

Im having trouble running RSView Studio (machine addition V4), and interested to find if anyone else has experienced the errors im getting. First of all I installed everything I needed to without any problems. I go to run RSView Studio and get the error message,

Cannot connect to addin object.
Name: Application Handler
Cause: 80042089

I click ok, then get the following message.

RSLinx Enterprise cannot run on this computer because the FactoryTalk Local Directory has not been configured. To configure the FactoryTalk Local Directory, run Start>Programs>Rockwell Software>FactoryTalk Tools>FactoryTalk Directory Configuration Wizard.

So I run FactoryTalk Directory Configuration Wizard. Checking that FactoryTalk Local Directory is ticked, then click next, the following is displayed

Exception from HRESULT: 0x800420E

Occasionally after rebooting I dont get the errors when trying to run RSView Studio.

Speaking to Rockwell support, they got me to check services running, there were two missing (Rockwell HMI Alarm logger & Rockwell FactoryTalk... ?? i didn't write them down). They seam to think that it points to my firewall application (im running ZoneAlarm Pro), specifically having it running when I installed RSView Studio. Im going to try un-installing firewall, uninstalling & re-installing RSView Studio tonight and see if it helps, but if anyone has hit these errors or has advise on these, it would be greatly appreciated.

Thanks,

Leon