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Old November 30th, 2017, 10:30 AM   #1
panthripu
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Problem in installing starter software for sinamics

Hello
I am trying to install starter software on my simatic PG but the installation does not start with error that simotion scout is not installed ? Is it mandatory to install simotion scout first ?
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Old November 30th, 2017, 10:54 AM   #2
mk42
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Quote:
Originally Posted by panthripu View Post
Hello
I am trying to install starter software on my simatic PG but the installation does not start with error that simotion scout is not installed ? Is it mandatory to install simotion scout first ?
It shouldn't be required.

Can you post a screenshot of the error, and the name/version of xactly what you're trying to install?
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Old November 30th, 2017, 11:39 AM   #3
sigmadelta
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Actually, it is mandatory to uninstall SCOUT before installing STARTER. SCOUT and STARTER cannot be installed on the same Windows installation.
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Old November 30th, 2017, 12:50 PM   #4
JRW
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Actually if you have Scout installed you don’t need to install Starter
Scout does everything Starter can do
A screen shot of the error is the key
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Old December 3rd, 2017, 03:44 AM   #5
panthripu
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sinamics intallation error

It says:
DCC-Drive control Chart
This setup needs SIMOTION SCOUT/STARTER V4.1.1.0.
Setup terminated.

Last edited by panthripu; December 3rd, 2017 at 03:50 AM.
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Old December 3rd, 2017, 06:00 AM   #6
sigmadelta
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Which version of Starter are you trying to install? Check in your installed programs in Windows Control Panel that you don't already have a version of Starter or Simotion Scout installed.
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Old December 4th, 2017, 11:13 AM   #7
panthripu
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starter

Problem resolved. Unfortunately someone gave me wrong CD which was not having any tag on it.
Sorry guys...
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