You are not registered yet. Please click here to register!


 
 
plc storereviewsdownloads
This board is for PLC Related Q&A ONLY. Please DON'T use it for advertising, etc.
 
Try our online PLC Simulator- FREE.  Click here now to try it.

---------->>>>>Get FREE PLC Programming Tips

New Here? Please read this important info!!!


Go Back   PLCS.net - Interactive Q & A > PLCS.net - Interactive Q & A > LIVE PLC Questions And Answers

PLC training tools sale

Reply
 
Thread Tools Display Modes
Old March 4th, 2016, 12:52 PM   #1
Compass
Member
Canada

Compass is offline
 
Join Date: Feb 2015
Location: Goderich
Posts: 101
FactoryTalk "Reach the max retry times"

Hi

I'm using FactoryTalk View Studio - View Machine Edition.
Release 7.00.00 ( CPR 9 SR 6 )
pactch 00
build 13
On Windows XP

When I try to open an application I get the message:
"Reach the max retry times"

Our sites panelviews still work. My local copy is still in its directory.

Anybody know what's up?
  Reply With Quote
Old June 20th, 2016, 04:25 AM   #2
ESDEng
Member
United Kingdom

ESDEng is offline
 
Join Date: Jun 2016
Location: London
Posts: 1
Hi

I'm having the same problem.

Did you find a resolution?
  Reply With Quote
Old June 20th, 2016, 06:56 AM   #3
Geospark
Lifetime Supporting Member
Ireland

Geospark is offline
 
Geospark's Avatar
 
Join Date: Feb 2012
Location: Kildare
Posts: 2,384
Welcome to the Forum!

Is there any chance you have compressed files in Windows?...

516412 - FactoryTalk View ME: Opening in Studio results in error "Reach the max retry times"
Access Level: TechConnect

Your application's tag database may be compressed, and possibly others?

If Windows XP, navigate to...

C:\Documents and Settings\All Users\Documents\RSView Enterprise\ME\HMI projects\<your project>\Tag

If using Windows 7 or above...

C:\Users\Public\Documents\RSView Enterprise\ME\HMI projects\<your project>\Tag

...and see if the files listed are in BLUE. If they are then they have been compressed by Windows and will need to be decompressed.

If you cannot read the technote above and need to perform this then let us know and we can further assist you...

What the hell, I just though that along with the OP in March, others, like yourself, will undoubtedly arrive here anyway wanting to know what to do next...

First, you need to stop the FactoryTalk Tag Database SQL instance so as to give you access to edit the compressed files...

Go to Services...

Start>Run type services.msc then click OK

Find the service...

SQL Server (FTVIEWX64TAGDB)

...and right-click it and select Stop

Go back to the tag database files in the Tag folder and we will instead use the excellent advice given at the end of the technote by "Kakkerlak", which, if I'm not mistaken, is our very own Ken Roach?...

From the Tag folder navigate back up to the RSView Enterprise folder level above it and from here we can execute a "global" decompression which will decompress any and all application tag databases that may have been compressed beneath this level...

Right-click on the RSView Enterprise folder and under Attributes select Advanced...

Look under Compress or Encrypt attributes and if Compress contents to save disk space is not already checked, then first check it to compress from this level down.

Once that is complete then reverse the process by unchecking Compress contents to save disk space at the RSView Enterprise folder level. This should now have uncompressed everything beneath this level and your application tag database files should no longer be BLUE.

Go back to the service...

SQL Server (FTVIEWX64TAGDB)

...and right-click it and select Start

You should now be able to open your applications in FactoryTalk View Studio without that message.

NOTE: Be wary when Windows announces that you may be running out of disk space. If you select to automatically free up space, then one of the methods used is to compress what it thinks are unused files. Because these tag database files, and many others, might not be accessed for considerably long periods of time, they end up on the "hit list".

Regards,
George
__________________
"A little nonsense now and then is relished by the wisest men".

Last edited by Geospark; June 20th, 2016 at 07:10 AM.
  Reply With Quote
Old June 20th, 2016, 07:08 AM   #4
Compass
Member
Canada

Compass is offline
 
Join Date: Feb 2015
Location: Goderich
Posts: 101
In my case it was compressed files. It's not that I did it, XP compresses automatically after so much time. It's strange that Factorytalk has a problem with this, and older RSView does not.

Anyhow, like the person above said, navigate to the project folder, right click, and unselect compress options.

Also there's something in folder options that will make compressed files turn blue so these problems are easier to spot. If you don't already have this feature.

My Computer - > Tools -> Folder Options -> View ->
Show encrypted or compressed NTFS files in color
  Reply With Quote
Old June 20th, 2016, 07:16 AM   #5
Geospark
Lifetime Supporting Member
Ireland

Geospark is offline
 
Geospark's Avatar
 
Join Date: Feb 2012
Location: Kildare
Posts: 2,384
Thanks for the update on your solution Compass. It does help to come back and provide this information, even if no one was available to help you at the time. This way you are assisting here as well as seeking assistance. But we're all busy, I know!

For the Show encrypted or compressed NTFS files in color setting in Windows XP; this setting is enabled by default. Unless someone had intentionally deselected it, most users should be good to go.

Thanks again for your feedback.

Regards,
George
__________________
"A little nonsense now and then is relished by the wisest men".
  Reply With Quote
Old December 26th, 2017, 08:47 AM   #6
mooreev
Member
Australia

mooreev is offline
 
Join Date: Dec 2017
Location: Melbourne
Posts: 1
Much appreciated for the solution to this problem. It was bugging me for a while. Only problem is that now when I try to load any of my projects it is coming up with a "Cannot Open HMI server." I restarted the SQL after decompressing the files. If I upload the current file from the HMI and then restore the runtime, it works fine, but we have over 50 projects throughout the factory and preferably I don't want to upload all of the files individually from each HMI and then restore each one. Also I tried uploading and restoring an older file and it will not let me restore it.
  Reply With Quote
Old January 23rd, 2018, 11:31 AM   #7
ryan11191
Member
United States

ryan11191 is offline
 
Join Date: Jul 2017
Location: Wisconsin
Posts: 6
I followed the steps exactly and still get that same message. Is there any other solution not mentioned?
  Reply With Quote
Reply
Jump to Live PLC Question and Answer Forum

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Topics
Thread Thread Starter Forum Replies Last Post
RSLogix 5000 ver. 23 & FTView 8.0 jkerekes LIVE PLC Questions And Answers 16 February 12th, 2015 01:02 AM
FT View SE Editing Without License Mark Cole LIVE PLC Questions And Answers 9 November 22nd, 2014 08:03 AM
RS Linx Classic Read Only ronman LIVE PLC Questions And Answers 26 October 11th, 2013 09:44 AM
How to calculate flow Rate with pressure differential finskhan LIVE PLC Questions And Answers 9 March 15th, 2013 07:42 AM
Running FactoryTalk View SE V5.0 to work with FactoryTalk Service Platform 2.40 ? alpine LIVE PLC Questions And Answers 15 December 15th, 2011 06:49 PM


All times are GMT -5. The time now is 03:51 AM.


.