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Old January 13th, 2022, 04:08 PM   #1
United Kingdom

gareth_mint is offline
Join Date: Dec 2010
Location: uk
Posts: 51
Factory Talk SE station alarm server not working

has anyone seen this before, We have a new bit of plant, it has a workstation with Factory Talk SE, connected to three PLCs The main plc being a L72 processor, and two other L310 br S2's

The alarm page on factory talk works intermittently, and we cannot get to a repeatable process or work to even start diagnosing the problem.

when the alarm page fails to load a pop up appears on the screen with a banner that says just Error, and the text inside the pop up saying "Cannot connect to tag alarm and event server, Unable to load alarm configuration" There is a single button to just OK the error.

has anyone ever seen this before? and possible reasons why it appears?

thank you for any support
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Old January 15th, 2022, 10:39 AM   #2

samui is offline
Join Date: Nov 2021
Location: Aberdeenshire
Posts: 4
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