Hi Guys,
I have a problem in backing up my WIS.
When I try to backup, a popup will appear:
"The Information Server backup/restore operation has encountered an error.
The Wonderware Information Server Cabinet file Creation Failed. Error HRESULT E_FAIL has been returned from a call to a Com component."
That is also the error in the SMC.
below is the backup log file.
---------------------------------
5/31/2014 5:00:20 PM Wonderware Information Server version : 5.5.000
5/31/2014 5:00:20 PM
5/31/2014 5:00:20 PM
5/31/2014 5:00:20 PM Backup Process started....
5/31/2014 5:00:20 PM Creating temporary directory.....
5/31/2014 5:00:20 PM ============================================================
5/31/2014 5:00:20 PM BEGIN: Portal configuration Backup
5/31/2014 5:00:20 PM ============================================================
5/31/2014 5:00:20 PM Backing up Portal Config.....
5/31/2014 5:00:20 PM Backing up color / logo / Home Page url ....
5/31/2014 5:00:20 PM Backup of color / logo / Home Page url is complete.....
5/31/2014 5:00:20 PM Backing up Wonderware Information Server DB.....
5/31/2014 5:00:20 PM Before Wonderware Information Server DB SQLServer Backup
5/31/2014 5:00:21 PM After Wonderware Information Server DB SQLServer Backup
5/31/2014 5:00:21 PM Backup of Wonderware Information Server DB is complete.....
5/31/2014 5:00:21 PM Backing up MTS users.....
5/31/2014 5:00:21 PM Backup of MTS users is complete.....
5/31/2014 5:00:21 PM Backing up Registry and application information.....
5/31/2014 5:00:21 PM Backup of Registry and application information is complete.....
5/31/2014 5:00:21 PM Backup of Portal Config is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: Portal backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: Table Weaver Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backing up table weaver.....
5/31/2014 5:00:21 PM Backup of table weaver is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: Table Weaver backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: InTouch Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backing up Intouch WindowSets,Symbols.....
5/31/2014 5:00:21 PM Backup of InTouch WindowSets,Symbols is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: InTouch backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: Active Factory RWS Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backup of RWS started...
5/31/2014 5:00:21 PM Backing up of RWS tables started ...using credentials from Configuration.Config fileusing user account :sa
5/31/2014 5:00:21 PM Backup of RWS tables complete
5/31/2014 5:00:21 PM Backup of RWS Configuration files started...
5/31/2014 5:00:21 PM Backup of RWS Configuration files complete
5/31/2014 5:00:21 PM Backup of RWS output files started...
5/31/2014 5:00:21 PM Backup of RWS output files complete
5/31/2014 5:00:21 PM Backup up of RWS system tables started ...
5/31/2014 5:00:21 PM Backup of RWS system tables complete
5/31/2014 5:00:21 PM Backup of RWS complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: Active Factory RWS backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: ArchestrA Graphic Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backing up ArchestrA Graphics.....
5/31/2014 5:00:21 PM Backup of ArchestrA Graphics is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: ArchestrA Graphic backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Creating the .Cab file. This process may take few minutes...
5/31/2014 5:00:21 PM Backup Process Failed....
I have a problem in backing up my WIS.
When I try to backup, a popup will appear:
"The Information Server backup/restore operation has encountered an error.
The Wonderware Information Server Cabinet file Creation Failed. Error HRESULT E_FAIL has been returned from a call to a Com component."
That is also the error in the SMC.
below is the backup log file.
---------------------------------
5/31/2014 5:00:20 PM Wonderware Information Server version : 5.5.000
5/31/2014 5:00:20 PM
5/31/2014 5:00:20 PM
5/31/2014 5:00:20 PM Backup Process started....
5/31/2014 5:00:20 PM Creating temporary directory.....
5/31/2014 5:00:20 PM ============================================================
5/31/2014 5:00:20 PM BEGIN: Portal configuration Backup
5/31/2014 5:00:20 PM ============================================================
5/31/2014 5:00:20 PM Backing up Portal Config.....
5/31/2014 5:00:20 PM Backing up color / logo / Home Page url ....
5/31/2014 5:00:20 PM Backup of color / logo / Home Page url is complete.....
5/31/2014 5:00:20 PM Backing up Wonderware Information Server DB.....
5/31/2014 5:00:20 PM Before Wonderware Information Server DB SQLServer Backup
5/31/2014 5:00:21 PM After Wonderware Information Server DB SQLServer Backup
5/31/2014 5:00:21 PM Backup of Wonderware Information Server DB is complete.....
5/31/2014 5:00:21 PM Backing up MTS users.....
5/31/2014 5:00:21 PM Backup of MTS users is complete.....
5/31/2014 5:00:21 PM Backing up Registry and application information.....
5/31/2014 5:00:21 PM Backup of Registry and application information is complete.....
5/31/2014 5:00:21 PM Backup of Portal Config is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: Portal backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: Table Weaver Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backing up table weaver.....
5/31/2014 5:00:21 PM Backup of table weaver is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: Table Weaver backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: InTouch Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backing up Intouch WindowSets,Symbols.....
5/31/2014 5:00:21 PM Backup of InTouch WindowSets,Symbols is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: InTouch backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: Active Factory RWS Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backup of RWS started...
5/31/2014 5:00:21 PM Backing up of RWS tables started ...using credentials from Configuration.Config fileusing user account :sa
5/31/2014 5:00:21 PM Backup of RWS tables complete
5/31/2014 5:00:21 PM Backup of RWS Configuration files started...
5/31/2014 5:00:21 PM Backup of RWS Configuration files complete
5/31/2014 5:00:21 PM Backup of RWS output files started...
5/31/2014 5:00:21 PM Backup of RWS output files complete
5/31/2014 5:00:21 PM Backup up of RWS system tables started ...
5/31/2014 5:00:21 PM Backup of RWS system tables complete
5/31/2014 5:00:21 PM Backup of RWS complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: Active Factory RWS backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM BEGIN: ArchestrA Graphic Backup
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Backing up ArchestrA Graphics.....
5/31/2014 5:00:21 PM Backup of ArchestrA Graphics is complete.....
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM END: ArchestrA Graphic backup is complete
5/31/2014 5:00:21 PM ============================================================
5/31/2014 5:00:21 PM Creating the .Cab file. This process may take few minutes...
5/31/2014 5:00:21 PM Backup Process Failed....