b&r touch panel not working

vivid

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• Jul 25, 2018

• #1

Hello Dears
We have a plastic injection machine iml
The problem now is that the touch panel has been off for a long time
And now that we want to turn on, the panel will not turn on.
Of course, first all keyboard lights turn on, and then nothing happens and the screen is off
There may be a problem with the BIOS
touch panel b&r model : mobile panel 4mp281-0843
Thanks if you answer
where is the problem

 

A_G

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• Jul 25, 2018

• #2

Does the panel have a battery? Maybe the battery is dead.

 

vivid

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• Jul 25, 2018

• #3

Thank you for quick your ans
but battery is good with 3v voltage

 

A_G

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• Jul 26, 2018

• #4

Maybe a blown fuse?

 

vivid

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• Jul 27, 2018

• #5

Thank you but the fault is not fuse
Do you think it may be a bug of software?

 

A_G

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• Jul 27, 2018

• #6

vivid said:

Thank you but the fault is not fuse
Do you think it may be a bug of software?

Click to expand...

It sounds like a hardware problem in my opinion, since the panel only stopped working after being powered down for a long time.

 

vivid

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• Jul 28, 2018

• #7

Thank you for your attention
My reason for the software is that there may be a problem with BIOS
And solve the problem by updating the BIOS