Greetings jorge17 ...
and welcome to the forum ...
first question: what did you use BEFORE you got RSLogix5?
answer (a) nothing ... we never connected to the PLC before ...
answer (b) AI software ...
answer (c) other ???
here’s what’s probably going on ... the comments that you’re looking for are NEVER stored inside the PLC processor ... instead they are stored in a file on your computer’s hard drive ...
so if your answer was (a) then you need to find the person who originally programmed the PLC and see if they will give you a copy of the file ... it normally ends with RSP ... for example: JORGE.RSP ... if you can get that file, put a copy of it in your RSLogix5 “default” directory - and then try to go online again ... cross your fingers for luck (sometimes that helps) ... the default directory is USUALLY something like this:
C:\Program Files\Rockwell Software\RSLogix 5 English\Project\
if your answer was (b) then you need to put SEVERAL files in the same directory and try going online ... these files will be the ones that AI software saved the last time the program was saved ... they all have the same FIRST name - but different extensions ... for example: JORGE.B1$ and JORGE.P1$ and so on ...
if the comments STILL don’t automatically open up, try this next step ... go to the main (top) menu of RSLogix5 and click on Tools - Database - Native Import ... then set the popup to look like this ...
if that doesn’t do it, please post again and someone else will try to help you ... we’ll probably need more information - such as what files you have available ...
good luck ...
PS Edit ... Okie and Mickey are BOTH faster than I am ... but the picture slowed me down ...