AB:
"Our goal is to allow our customers to use these newer laptops without redesigning all of our RS-232-based products."
ME:
"My goal is to never let another customer use DH485 as a protocol. (since that is more convienent for me then spending $216.00 on a converter)"
LOL, How can they expect everyone to keep jumping through hoops for them. I can't dictate to my customer or futhermore their other vendors which protocols to use. If you can't make it work then scrap it completely and don't offer it as an option. Or, and I can't believe I am even suggesting this, update your product. :-o But don't give me another high priced component I have to purchase to make it work.
1764LRP AB PROC. UNIT W/RS232 PORT MLOGIX 1500 = $304.48
For now I guess I will resurrect the pheonix.
Have a great and prosperous day!
Don