automator59
Lifetime Supporting Member
I am at a client location where they have the G9SP-N20S on numerous pieces of equipment on a line. I need to make a small addition to the safety and have downloaded the Omron configurator. When I go to install, I am asked for a serial number, which I don't have. Contacting Omron, the license is on the CD that comes with the controller. but the client doesn't have any of the CDs. Their alternative is to order a replacement CD, which is a 5 day lead time. I am out of here in two days, up against a hard stop, and need the valid number today. Does anyone have contacts that can expedite this?