Velocio.net

Hello,

I have come across a Velocio.net - ACE 7096V10 PLC/Controller.
The person that owns this module has no sourcecode of the module and I'm looking for a way to make a back-up from this system.
As I fear the controller has a defect due to a shortcircuit.

Is there anybody with experience on this brand and/or knows how to get the program out of the module?

Kind regards,
LarsA

Here is their website and programming software but unaware if you can upload it to the software or it may be password protected.
http://velocio.net/vbuilder/