Rockwell Automation Support Broken?

Blake_Brigmon

Member
Join Date
Oct 2017
Location
Fort Worth, TX
Posts
2
Hello all! I've been a long-time reader here, and more recently I've registered as a member.

I was just curious if anyone else has been having issues when trying to follow posted links for articles on Rockwell Automation Support? I've tried to follow several links that users have posted here, and I always receive an error message when trying to follow the link.

Any ideas?

Thanks!
 
Rockwell reorganizes their support website every so often which causes all previously-created links to be broken. So, when I want to access a support article link that someone has posted, I usually just extract the article ID from the link--which should be consistent--and manually search for it on the knowledgebase page. This assumes you have a TechConnect account of course.

https://www.rockwellautomation.com/rockwellsoftware/support/knowledgebase.page
(Given enough time this link will probably be broken also)
 
Thanks for the reply. Sorry that I had not responded sooner. I was able to tunnel through and find some of the articles by specific number and avoid the broken links. I appreciate your insight!
 

Similar Topics

Good Morning , Last week I had Chat has an option on Rockwell Automation Support . Now I don't . I know our support contract is alive and well...
Replies
2
Views
2,016
Recently, I made several phone calls to Rockwell automation tech support. One thing I noticed is the tech support personnel are so arrogant...
Replies
42
Views
23,738
I noticed in Rockwell AOIs, they add a BOOL Output parameter at the end of the "Parameters" list of each AOI that carries the same name as the...
Replies
1
Views
72
Hello Guys, I am using 1769-L36ERMS PLC by Rockwell which doesn't let me MOV or COP literal text into string datatype? i very well know the...
Replies
13
Views
391
Good Afternoon , Does Rockwell Automation have an Input Card , maybe in the 1734 series , or CompactLogix series that will receive signals...
Replies
15
Views
836
Back
Top Bottom