Panelview Plus 7 Alarms - Pop Up but no Text

naegely

Member
Join Date
May 2008
Location
Florida
Posts
93
I have a system using a Panelview Plus Standard (2711P-T10C21D8S).

It is configured with 86 alarms, most of which work fine, but for about five of them, when triggered, the alarm pop-up screen appears with no alarm message. Also any new alarm I create does the same thing

The panel was initially running firmware 9, I updated to 11 and the issue persists.

Has anyone ever seen anything like this? I have attached the application file if anyone is interested. Alarms 84, 86, 79, 82 and 80 are the ones where no message appears.

Thanks for any help,
Rob
 
So, A couple things come to mind.

1. On the Alarm Object property page, Alarm Tab. Verify that the Alarm Trigger Filter option is not being used. The Filter will only show Alarms that are selected.

2. Maybe you have a value going to the wrong trigger word.
Alarm Filter.PNG
 
Thanks for both of your replies.

Sure enough, filter triggering was used and several alarms were not selected.

I have never run into this before, many thanks for the education!

Rob
 

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