Factory Talk View Studio V 11.00.00

Larry Tessari

Member
Join Date
Mar 2019
Location
Auburn Hills, MI
Posts
3
When I open a project and go to Project name/Factory Talk Links and double click, I get a partial screen that appears to be trying to open several screens and keeps jumping around. It locks up and I can't get out of it unless I go to task manager and close it. Any idea how to fix this problem?
 
Welcome to the Forum, Larry Tessari!
Not sure how much I can help as I don't have V11 but let's see if this can be narrowed down a bit. Can you provide a screen shot for clarity?
Are you working with ME, SE Network or SE Local?
What operating system is running on your PC?
 
Well, that's the window I'd expect to see at least, although it's not displaying properly (obviously). Your screen resolution does look quite small from the screenshot - have you tried using a higher resolution/larger monitor?
 
Wow, communications setup somehow managed to get worse?

Your monitors wouldn't happen to be 4k would the? I've seen something somewhere suggesting going into display settings and changing "Change the font size of text, apps, and other items" from 125% to 100%.
 
I'm 100% sure it's a windows scaling issue.
Happens on my Surface Pro any time any scaling is applied.
Requires a restart after changing scaling back to 100%.
If you need things larger, (4k monitor) change resolution.
 

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