jugenzhu1963
Member
Hi
I have a problem with PVP screen. After I download the mer file during the screen start up there is message pup up said "there is unsupported communication protocol. Do you want to continue?" If I hit yes screen can start normally. But every time screen restart this message will pup up again. This happened on screen with firmware version 8. I also noticed under network and communication section there is LDAP configuration protocol that is not showed in version 7. Is this the problem? How can I fix it. I called AB and the guy let me setup the LDAP or reset the screen to factory default. I don't have this problem on screen with firmware before 8. Hope someone here can help me out on this issue.
I have a problem with PVP screen. After I download the mer file during the screen start up there is message pup up said "there is unsupported communication protocol. Do you want to continue?" If I hit yes screen can start normally. But every time screen restart this message will pup up again. This happened on screen with firmware version 8. I also noticed under network and communication section there is LDAP configuration protocol that is not showed in version 7. Is this the problem? How can I fix it. I called AB and the guy let me setup the LDAP or reset the screen to factory default. I don't have this problem on screen with firmware before 8. Hope someone here can help me out on this issue.