BAJ
Member
Greetings,
Having a weird issue with an older Maple Systems 5070 HMI for a customer. We uploaded the configuration using EasyBuilder 5000. They have two drivers/devices, 1 Modbus RTU serial and 1 Modbus TCP. I added a new screen (or window as they call it) using content from the Modbus TCP device and got that working, although in the process found that the upload/decompile of the existing configuration scrambled the Modbus TCP device port number. It was suppose to be 502, it had some huge number in it. Once I set it back to 502 and compiled and downloaded, all was good.
After leaving the site I got a call back that readout displays on a different screen (one I didn't touch) are showing ONLY the decimal places for some of the Modbus RTU. These displays are all "XXX.XX" format, but all it shows in the readouts is ".00". The function of the system is correct, it's just the readouts. I looked in my copy of the new configuration and it all seems right, I compared it to the original upload/decompile and it's all the same. I also compared the Modbus RTU device serial settings, and those all match as well.
I recompiled the file and sent them a new .xob (compiled/download file) for the 5070, along with the original .xob file I had uploaded. The new .xob has the same issue, if they download the original .xob the screen readouts work correctly.
I sent them the project configuration file and they did a compile and download, and that appears to break all of the communication as buttons, various objects, and readouts are all missing.
Any thoughts?
Thanks,
-Brad
Having a weird issue with an older Maple Systems 5070 HMI for a customer. We uploaded the configuration using EasyBuilder 5000. They have two drivers/devices, 1 Modbus RTU serial and 1 Modbus TCP. I added a new screen (or window as they call it) using content from the Modbus TCP device and got that working, although in the process found that the upload/decompile of the existing configuration scrambled the Modbus TCP device port number. It was suppose to be 502, it had some huge number in it. Once I set it back to 502 and compiled and downloaded, all was good.
After leaving the site I got a call back that readout displays on a different screen (one I didn't touch) are showing ONLY the decimal places for some of the Modbus RTU. These displays are all "XXX.XX" format, but all it shows in the readouts is ".00". The function of the system is correct, it's just the readouts. I looked in my copy of the new configuration and it all seems right, I compared it to the original upload/decompile and it's all the same. I also compared the Modbus RTU device serial settings, and those all match as well.
I recompiled the file and sent them a new .xob (compiled/download file) for the 5070, along with the original .xob file I had uploaded. The new .xob has the same issue, if they download the original .xob the screen readouts work correctly.
I sent them the project configuration file and they did a compile and download, and that appears to break all of the communication as buttons, various objects, and readouts are all missing.
Any thoughts?
Thanks,
-Brad