InTouch WindowMaker fails to open

Hello,

I am having problems opening an InTouch application on a new computer (VM). This project was exported and given to me from a coworker who no longer works here.

I am using WonderWare 2017 Update 3 SP 1.

After importing the application I open it from the application manager and am greeted with multiple errors.
The first is that I do not have a license so I have to use the demo version (I have not been able to transfer the license to this new computer yet).

After that I get these errors in order;

1
Title: Problem reading tagname.x
Exceeded Dictionary Limit of tags.

2
DB cannot be loaded. Are database files read only? or user has read-only access? Exiting WindowMaker.

3
Database initialization failure. It may be necessary to restart Windows before starting WindowMaker again.

4
Initialization Failed


I have unchecked the read-only permission for the entire program folder, it seems to get re-checked by itself.



I have attempted to follow this guide, however after completing the DBLoad, my new application will also not start.

Any help would be greatly appreciated!

Thank you!

Failure 1 is because you do not have development license. You can only edit very small apps without a license... I believe only 64 tags or less.
Failure 2 What database are you referring to? What is the extension? The database dump file is not read-only... it is a *.csv.

IS there a running application on site that you can copy? The one the co worker gave you may be corrupted.
What is the Intouch version he gave you?

I suspect 2,3 and 4 are all because of 1.
WW has a bad error trapping past where one error leads to another and so on.

Thank you for your time Jax and Nathan.


After all the troubleshooting I was able to get the license from the site computer and it worked!


Should have started there...