wonderware trends are not showing

saqib5350

Member
Join Date
Jun 2014
Location
karachi
Posts
12
hi to all,
m using wonder ware software with allen bardley plc through Daserver.
my problem is this on window viewer everything working fine. except trends are not showing and histrocian reports.
On trend window at windows viewer on pen line it show unavail.
please help..
 
Couple of things to check:

Are no tags at all displaying? If it's only a specific one, male sure that the logged tickbox is ticked in the tag dictionary.

If no tags are showing, make sure that the historical logging is set up correctly, ie logging directory exists etc. That's on the special>configure>historical logging or something like that.

If all that looks right, have a look in System management console atyour logs. Intouch will throw an error when you view the trend and it should get logged here.
 
Thanks for you replies.

@:cookie , we are using for historican client (active factory9.2)

@:saffa , i will check and let u know. we have three hmi. only one hmi is showing trends because it is never reinstalled wonderware on that hmi. if we lose this hmi then we dont havr trend to view. and it is connected with plc and historcian server. n other two hmi are connected with historican server. which i recently installed the wonderware. we are use windows xp. intouch 10
n application server 3. i have not install galaxy repository because will i say to install it from cd the setup reply u must have microsoft 2005 sever with sp2 which is already installed.
other problem which we are facing from 4 months that now we dont get daily reports which auto generated in hmi reporting section. however m just working on trends, first i do this task then i will move forward.
 
http://s25.postimg.org/wfr985o73/tren.jpg
tren.jpg
 
That is the classic InTouch trend, not the historian client.
As Saffa has said, is there a logging directory?
What about the logging deadbands on the tag config?
 
there is log error of SMC.

1595643 6/14/2014 9:25:36 AM 2700 1532 Info AlarmMgr Provider '\InTouch' is disconnected
1595644 6/14/2014 9:25:36 AM 2700 1532 Info AlarmMgr Connected to Provider '\InTouch'
1595645 6/14/2014 9:33:59 AM 512 3272 Info INTSPT Node "192.168.2.200" disconnected
1595646 6/14/2014 9:43:35 AM 2700 1532 Info AlarmMgr Provider '\InTouch' is disconnected
1595647 6/14/2014 9:43:35 AM 2700 1532 Info AlarmMgr Connected to Provider '\InTouch'
1595648 6/14/2014 9:45:47 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window16778098.Transmitters11.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.

1595667 6/14/2014 9:47:06 AM 512 3272 Info INTSPT Node "192.168.2.200" disconnected
1595668 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters11.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595669 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters11.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595670 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters3.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595671 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters4.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595672 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters4.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595673 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters5.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595674 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters5.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595675 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters7.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595676 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters7.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595677 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters1.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595678 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters1.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595679 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters2.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595680 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters2.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595681 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters6.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595682 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters6.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595683 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters9.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595684 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters9.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595685 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters10.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595686 6/14/2014 9:48:19 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window4653562.Transmitters10.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595687 6/14/2014 9:48:20 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window3342678.PumpCentrifugal2.InletActive was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595688 6/14/2014 9:48:20 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window3342678.Transmitters3.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595689 6/14/2014 9:48:20 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window3342678.Transmitters3.Alarm_Low_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
1595690 6/14/2014 9:48:20 AM 512 3272 Warning ArchestrA.Visualization.GraphicLibrary Warning: Custom property Window3342678.Transmitters4.Alarm_High_SP was subscribed with an empty reference. Any animations or scripts using this custom property will not work properly.
 
How are terminals setup? Are you logging data to a central machine then wanting to view this data on all 3 terminals? Are all 3 machines logging the data separately?
 
2 hmi are connected with histroican. 1 hmi n historican is directly connected.
i have install DASever ArchestrA.DASABCIP.4.. though will window viewer is working. but not showing trend.
i saw in each hmi it was installed.
 
today i tried different method which i saw on net or manual. i install FSgate. but it didnt work. i also took the latest SMC log;

1679506 6/14/2014 6:58:20 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679507 6/14/2014 6:58:20 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679508 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Configuration information acquired [ITALTEC; Config.cpp; 2840; 1]
1679509 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Registry information acquired [ITALTEC; Config.cpp; 2853; 1]
1679510 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Database thread started [ITALTEC; Config.cpp; 17592; 1]
1679511 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Configuration manager started [ITALTEC; aahCfgSvc.cpp; 622; 1]
1679512 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Time synchronization thread started [ITALTEC; aahCfgSvc.cpp; 8751; 1]
1679513 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Remaining disk space on circular drive (MB) (104358, 9;0;0;0341) [ITALTEC; Config.cpp; 1734; 1]
1679514 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Starting service (InSQLRetrieval) [ITALTEC; aahCfgSvc.cpp; 4903; 1]
1679515 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Waiting for service to start (InSQLRetrieval) [ITALTEC; aahCfgSvc.cpp; 4993; 1]
1679516 6/14/2014 6:58:21 PM 2612 2988 Info aahRetSvc Watchdog for process started (aahRetSvc) [ITALTEC; Config.cpp; 689; 1]
1679517 6/14/2014 6:58:21 PM 2612 2988 Info aahRetSvc Retrieval service started [ITALTEC; aahRet.cpp; 391; 1]
1679518 6/14/2014 6:58:21 PM 2612 2988 Info aahRetSvc Module status monitoring thread started [ITALTEC; aahRet.cpp; 638; 1]
1679519 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Starting service (InSQLIndexing) [ITALTEC; aahCfgSvc.cpp; 4903; 1]
1679520 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Waiting for service to start (InSQLIndexing) [ITALTEC; aahCfgSvc.cpp; 4993; 1]
1679521 6/14/2014 6:58:21 PM 2612 2988 Info aahIndexSvc Watchdog for process started (aahIndexSvc) [ITALTEC; Config.cpp; 689; 1]
1679522 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Service started (InSQLRetrieval) [ITALTEC; aahCfgSvc.cpp; 5040; 1]
1679523 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Module started (aahIndexSvc) [ITALTEC; aahCfgSvc.cpp; 8478; 1]
1679524 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Service started (InSQLIndexing) [ITALTEC; aahCfgSvc.cpp; 5040; 1]
1679525 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Starting service (InSQLRetrieval) [ITALTEC; aahCfgSvc.cpp; 4903; 1]
1679526 6/14/2014 6:58:21 PM 2612 2988 Info aahCfgSvc Service started (InSQLRetrieval) [ITALTEC; aahCfgSvc.cpp; 5040; 1]
1679527 6/14/2014 6:58:23 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679528 6/14/2014 6:58:23 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679529 6/14/2014 6:58:23 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679530 6/14/2014 6:58:23 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679531 6/14/2014 6:58:26 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679532 6/14/2014 6:58:26 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679533 6/14/2014 6:58:26 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679534 6/14/2014 6:58:26 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679535 6/14/2014 6:58:28 PM 696 2888 Info DASConfigAccess Applying XSLT file 'C:\Program Files\Common Files\ArchestrA\DASUpgrade.xsl' to rules file 'C:\Program Files\Wonderware\DAServer\DASABCIP\Bin\dasabcip.aarul'
1679536 6/14/2014 6:58:28 PM 696 2888 Info DASConfigAccess Applying XSLT file 'C:\Program Files\Common Files\ArchestrA\DASUpgrade.xsl' to rules file 'C:\Program Files\Wonderware\DAServer\DASABCIP\Bin\dasabcip.aarul'
1679537 6/14/2014 6:58:29 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679538 6/14/2014 6:58:29 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679539 6/14/2014 6:58:29 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679540 6/14/2014 6:58:29 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679541 6/14/2014 6:58:30 PM 2612 2988 Info aahCfgSvc Module started (aahRetSvc) [ITALTEC; aahCfgSvc.cpp; 8478; 1]
1679542 6/14/2014 6:58:32 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679543 6/14/2014 6:58:32 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679544 6/14/2014 6:58:32 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679545 6/14/2014 6:58:32 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679546 6/14/2014 6:58:35 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679547 6/14/2014 6:58:35 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679548 6/14/2014 6:58:35 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679549 6/14/2014 6:58:35 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679550 6/14/2014 6:58:36 PM 1380 3552 Trace aaBootstrap CBootstrapManager::BootstrapManagerBroadcastRoutine - BroadcastPlatformStatus timeout elapsed
1679551 6/14/2014 6:58:38 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679552 6/14/2014 6:58:38 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679553 6/14/2014 6:58:38 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679554 6/14/2014 6:58:38 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679555 6/14/2014 6:58:41 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679556 6/14/2014 6:58:41 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679557 6/14/2014 6:58:41 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679558 6/14/2014 6:58:41 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679559 6/14/2014 6:58:44 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679560 6/14/2014 6:58:44 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679561 6/14/2014 6:58:44 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679562 6/14/2014 6:58:44 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679563 6/14/2014 6:58:47 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679564 6/14/2014 6:58:47 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679565 6/14/2014 6:58:47 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679566 6/14/2014 6:58:47 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679567 6/14/2014 6:58:50 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679568 6/14/2014 6:58:50 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679569 6/14/2014 6:58:50 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679570 6/14/2014 6:58:50 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679571 6/14/2014 6:58:53 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679572 6/14/2014 6:58:53 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679573 6/14/2014 6:58:53 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679574 6/14/2014 6:58:53 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679575 6/14/2014 6:58:56 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679576 6/14/2014 6:58:56 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
1679577 6/14/2014 6:58:56 PM 1380 3552 Trace aaBootstrap CBootstrapManager::BootstrapManagerBroadcastRoutine - BroadcastPlatformStatus timeout elapsed
1679578 6/14/2014 6:58:56 PM 2524 2528 Trace DASAgent Connected to Server with GUID ('{E78B2AE4-EAF9-401E-00A1-57B31638BA4C}') via DAS ROT.
1679579 6/14/2014 6:58:56 PM 2524 2528 Trace DASAgent Connected to DAServer via DAS ROT.
 
I think you're a bit confused about how trending works on classic intouch (which is what you're using based on the screenshot).

The DAServer / FSgateway has no bearing on this at all. Those two services are purely for getting data from your PLC. If you've got updating data shown on your HMIs, then those are working and you dont need to touch them at this stage.

Firstly, I would report back on what is configured in the Historical Logging Properies window, see attached image. This is found in WindowMaker under the Special>Configure>Historical Logging drop down menu.

Secondly, if it looks like there are some sensible values in that configuration i'd go look at the directory pointed to by "Store log files in specific directory". Can you access this folder? Does it have log files in it? (*.lgx and *.lga i think).

I couldnt see anything in your log files about errors with historical logging, despite there being a lot of other problems!

Histlogging.jpg
 
Ensure that the terminals that are "remote" have the proper access levels on the host to read from your *.lgh directory. I have a similar setup on one of my systems at work, if you don't have it resolved by Monday morning I will capture a lot of screen shots with how my system is configured.
 
Saffa
i have add the historican logger in windows maker. earlier it was saving the files in c: drive. now it saving in the folder. pic is attached.

wlog.jpg
 
In order to display historical trending from a different terminal you must use the Distributer Name Manager. If you click on the "Distributed History" tab you can add or modify the source of historical data. Since you have changed the folder where the data is being recorded you simply need to modify the path where the data is being read from.
 

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