Sir i can not upload program from hmi to pc please help me

Sir i can not upload hmi program into pc
Mitshubishi HMI model no- GS2107-WTBD
Mitshubishi PLc - FX3G-24M
HMI software- GT Designer3 GOT2000
Communication Cable- In HMI there are three port Ether net port, RS232 male Port,Rs422 female port
I connect HMI to PC via a female to female 9 pin cable
& a 9 pin Male to usb Connector to PC
I am Not understand where is problem when i communcate it that time Error ocur the error no. is
01808502
Please tell me about where is problem as soon as Possible.

Sir i can not upload hmi program into pc
Mitshubishi HMI model no- GS2107-WTBD
Mitshubishi PLc - FX3G-24M
HMI software- GT Designer3 GOT2000
Communication Cable- In HMI there are three port Ether net port, RS232 male Port,Rs422 female port
I connect HMI to PC via a female to female 9 pin cable
& a 9 pin Male to usb Connector to PC
I am Not understand where is problem when i communcate it that time Error ocur the error no. is
01808502
Please tell me about where is problem as soon as Possible.

https://www.youtube.com/watch?v=iDSi2hmCHac

The above video may help you out.
Regards,

https://us.mitsubishielectric.com/fa/en/products/visualization/human-machine-interfaces-hmis-got/got-simple/gs21-model/gs21-model

Hi Naveen
You should be able to find your communication cable for the HMI on the link provided above.

Regards,