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I assume that your controllers that cannot be configured for Unicast EtherNet/IP cyclic data connections are fairly old. Unicast produced/consumed tags, for example, were introduced with v16 firmware about 10 years ago.
But when you say they cannot communicate "with" the Stratix switch, exactly what do you mean ?
Do you mean that you're trying to create a Cyclic CIP connection for diagnostic data collection from the switch ?
Or do you mean that when that Stratix switch is part of the network infrastructure, the multicast connections that you need those controllers to run do not work with its specific configuration ?
Exactly what your last sentence said Stratix switch is part of the network infrastructure, the multicast connections the controllers are working on do not work with its specific configuration