Rube
Member
Since I still believe in giving credit where credit is due, I wanted to do a little Texas bragging about Mighty Joe Wazoo and Dan Yost with Red Lion.
We, at my current employer, never seem to want to do something normal with controls so when we installed to Generac emergency electric generators at our facility, we wanted to be alerted to any condition on the Gensets. The generators use the Modbus protocol, which I have never used before, and I called and emailed Dan at RL and sent him what I had as far as Modbus registers, etc. I also called Joe Wazoo and told him of my plight. Joe graciously drove the 25 miles to try and help me--free of charge! After he left, we were able to get comms and data from the Gensets to the CSMSTRSX and we now have email and text capabilities from the Gensets through the RL unit.
Again, as I have in the past, I want to give high marks to Red Lion and their absolute attention to the customer. I want to add a huge attaboy and thanks to Joe!! Thanks Pardner!
Hats way off to these gents.
We, at my current employer, never seem to want to do something normal with controls so when we installed to Generac emergency electric generators at our facility, we wanted to be alerted to any condition on the Gensets. The generators use the Modbus protocol, which I have never used before, and I called and emailed Dan at RL and sent him what I had as far as Modbus registers, etc. I also called Joe Wazoo and told him of my plight. Joe graciously drove the 25 miles to try and help me--free of charge! After he left, we were able to get comms and data from the Gensets to the CSMSTRSX and we now have email and text capabilities from the Gensets through the RL unit.
Again, as I have in the past, I want to give high marks to Red Lion and their absolute attention to the customer. I want to add a huge attaboy and thanks to Joe!! Thanks Pardner!
Hats way off to these gents.