Logix Designer Studio 5000v28 Crash when opening Predefined

mwright_00

Member
Join Date
Mar 2016
Location
Newcastle
Posts
1
When trying to open a Predinfed Data Type in Studio 5000 Logix Designer - we get the following error: Fatal application error encountered, it then generates a log and dmp file, the contents of the log file is below.

Rockwell support think that this is due to some sort of security restriction on the machine, we've tried uninstalling anti-virus software to no avail. However installing this on a freshly imaged PC which isn't connected to the domain at all has positive results, so it appears that their idea has some merit. Has anyone else come across this error? Our best guess is some sort of permissions issue, but we haven't been able to track that down as yet.

===============================================================================
Fri Mar 18 10:51:58 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 17 minutes & 4 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00001908 (6408)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\a.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_0029\AB_4AE1
Time open: 43 seconds


===============================================================================
Tue Mar 22 11:37:12 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 1 minute & 41 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00001214 (4628)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_18BE\AB_4AE1
Time open: 23 seconds


===============================================================================
Tue Mar 22 11:42:46 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 2 minutes & 12 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00001ab0 (6832)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_6784\AB_2CD6
Time open: 1 minute & 35 seconds


===============================================================================
Tue Mar 22 12:10:41 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 1 minute & 12 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00000ed0 (3792)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_4AE1\AB_72AE
Time open: 28 seconds


===============================================================================
Tue Mar 22 12:21:23 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 9 minutes & 27 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 000010f4 (4340)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_3D6C\AB_6952
Time open: 8 minutes & 50 seconds


===============================================================================
Tue Mar 22 12:33:27 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 44 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00001928 (6440)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_2CD6\AB_5F90
Time open: 7 seconds


===============================================================================
Tue Mar 22 12:38:57 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 1 minute & 23 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 0000150c (5388)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_72AE\AB_1649
Time open: 30 seconds


===============================================================================
Tue Mar 22 12:46:04 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 42 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00001314 (4884)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_6952\AB_6DF1
Time open: 5 seconds


===============================================================================
Tue Mar 22 12:53:20 2016


Fatal Error!

Application Path: C:\Program Files\Rockwell Software\Studio 5000\Logix Designer\ENU\v28\Bin\LogixDesigner.exe
Elapsed execution time: 1 minute & 13 seconds

Version: V28.00.00 (Release)
Location: 0xffffffffffffffff+-1

OS Version: Windows 7 32-bit ( - Build 7600)
Thread Id: 00001010 (4112)

Error 0xe0434352 (-532462766)

0xe0434352 - No message available for error.

One project file is currently open:

C:\USERS\T58324\DOCUMENTS\STUDIO 5000\PROJECTS\test1.ACD
Work Path: C:\Users\t58324\AppData\Local\Temp\RSLogix5000.Temp\AB_5F90\AB_5AF1
Time open: 37 seconds
 
All of the fatal errors that I can think of which I have encountered by messing with admin rights. First thing I'd do is set the User Account Control setting to minimum, reboot, try again. If that doesn't work, find the V28 LogixDesigner.exe, right click on it, security tab, select run as administrator, try to open it.
 
I have seen a version of this problem opening UDT's when running V30 on a Windows 10 machine. On the Windows 10 machine you are lucky enough to receive an error that basically says the OS doesn't match. But obviously the OS matched when it opened up, so how could I get this error only when opening a UDT?

Called Rockwell, got the same response that you did. As it turned out, the only thing I tried that fixed the problem was to close Studio completely. Then open Studio from scratch as an administrator(ie don't open an existing ACD file). Once it starts, open the file you want to use and see if you can open the Pre-Defined folder without crashing.

I hope this works for you!
 
Then open Studio from scratch as an administrator(ie don't open an existing ACD file).
I hope this works for you!

Yep, this appears to be the best solution.

I also had that same error code (and crash) when I was trying to open device properties on a 5069-IY4 module (v31.02.00, Windows 10). After following those steps though, the crashes are no longer happening.

Thanks for the help.
 

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