Ken Roach
Lifetime Supporting Member + Moderator
It's one thing if you disagree with me, but it's irritating that you pretend not to read the things I write.
This is a perfect opportunity to go back to your A-B distributor and ask for help.
Maybe your company has been so bad about paying for support in the past that they'll tell you to buzz off unless you want to pay for a full-scale support contract.
Or maybe they'll take this as an opportunity to try to sell your company on the benefits of TechConnect or some of the other service products that Rockwell provides, and find the support contract that fits both your needs and your budget.
Or maybe they'll take this as an opportunity to just get in the door a little bit. An old PanelView firmware file doesn't cost them anything. But a guided tour of the facility and a couple of hours to discuss what sort of plans for migration, upgrade, and maintenance you have of your automation equipment is how distributors and salesmen build relationships.
I did find a list of the PanelBuilder32 / firmware bundles in the RA Knowledgebase as Article ID 34399 (Access Level:Everyone). It looks like firmware version 4.20 was included in the PanelBuilder 32 version 3.71 and 3.80 releases.
It's one thing if you disagree with me, but it's irritating that you pretend not to read the things I write.
I went into detail about the various commercial approaches I recommended for getting this firmware file through a legitimate commercial channel, and your next posts were "can somebody give this to me for free".
It may be that you're a terrific guy with good reasons, but that managed to metaphorically strike my ulnar nerve.
I have reported your unprofessional, hateful behavior to whoever is running this web site.I went into detail about the various commercial approaches I recommended for getting this firmware file through a legitimate commercial channel, and your next posts were "can somebody give this to me for free".
It may be that you're a terrific guy with good reasons, but that managed to metaphorically strike my ulnar nerve.
I have no idea what you are talking about.Most days I would apologize and try to look over my comments and try to smooth things over for the good of the PLCTalk community.
But I was working until 0300 and I've got a cold and I'm just plain out of patience. All things that have nothing to do with sifis or his old PanelView. He just managed to come along at exactly the wrong time.
I'm not going to make this an ad-hominem matter any further.