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Old August 31st, 2010, 05:08 PM   #1
controlled
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Factorytalk View Studio Download

I just ordered a copy of Factorytalk View Studio ME from my Rockwell supplier. I am told it will take upto 2 weeks for the disks to be delivered. My supplier gave me a temporary 30 day activation code, and said I could download the software online. I could not see on the Rockwell site where I could download it, and my supplier is closed for the day.

Does anyone have a link to the download site?
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Old August 31st, 2010, 05:17 PM   #2
OkiePC
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If it's where I think it would be, look under services and support, then software updates
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Last edited by OkiePC; August 31st, 2010 at 05:25 PM.
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Old August 31st, 2010, 05:43 PM   #3
Ken Roach
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http://www.rockwellautomation.com/support/webupdates/

You'll need a software Serial Number to get the download; that's how RA validates eligibility. I have not worked with the temporary activation files yet, but I think that the serial number of the software is embedded in those *.LIC files just like any other.

Open the *.LIC file in a text editor and look for a string like "VENDOR_STRING=2xxxxxxxx BORROW=2160 \". That first number is your Serial Number.
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Old August 31st, 2010, 08:39 PM   #4
controlled
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Quote:
Originally Posted by Ken Roach View Post
http://www.rockwellautomation.com/support/webupdates/

You'll need a software Serial Number to get the download; that's how RA validates eligibility. I have not worked with the temporary activation files yet, but I think that the serial number of the software is embedded in those *.LIC files just like any other.

Open the *.LIC file in a text editor and look for a string like "VENDOR_STRING=2xxxxxxxx BORROW=2160 \". That first number is your Serial Number.
Thanks Ken.

I received an email from the Temporary activation group that had the serial number and product key that I am supposed to use for activation. When i entered the s/n in the software updates page, it came back as a number that wasnt in the system. The email also stated that temporary activations arent covered for support, and any questions should be sent to the distributor. I will call my sales rep in the morning, hipefully he can get it working for me.
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