So this is the unit we are currently using and it's barely hanging on. I was told that when it was programmed we did it "manually at the controller." We didn't use Panelbuilder. I do have a copy of Panelbuilder which is where those screenshots came from. What I'd like to do is find those menus so that I can at least view and record the values that are there. I'm sorry if this isn't clear, I'm a little over my head on this. I'm sort of hoping someone will be able to say "press X Y and Z to get there." It doesn't accept any of the pcmcia cards we've tried and we tried all the cards that should work. RS232 doesn't work either. I know you're thinking I'm screwed... you'd be correct.