Issue installing Ver 20.05 rslogix

g.mccormick · Apr 29, 2020

I keep getting a fail on install:
################################
RSLogix 5000 Installation Summary
Installation failed.
Required components failed to install.
Install failed (1)
Name
Version

Microsoft Visual C++ 2015 Redistributable (x86)
v14.0.24215.1
Not installed (2)
Name
Version

RSLogix 5000
v20.05.00 (CPR 9 SR 10)
V20 Controller/Motion Firmware Kit

########################
Is it saying that the Visual C++ is missing?

Mispeld · Apr 29, 2020

I have run into this before, which is covered in Tech Connect articles such as:

Rockwell Software install failing at Microsoft Visual C++ 2015 Redistributable

ID: BF14169 | Access Levels: TechConnect

If I remember correctly, the resolution step to repair the VC++ 2105 installation worked for me.

Robobob · Apr 29, 2020

First uninstall Microsoft Visual C++ 2015 Redistributable (x86).
Then run the installer for RS Logix 5000 Ver20.04 again.

g.mccormick · Apr 29, 2020

Robobob said:
First uninstall Microsoft Visual C++ 2015 Redistributable (x86).
Then run the installer for RS Logix 5000 Ver20.04 again.

Hmm. I don't see that version even installed...

dmroeder · Apr 29, 2020

g.mccormick said:
Hmm. I don't see that version even installed...

You're gonna want to read that tech note Mispeld linked. It has 10 possible causes and 9 different solutions. I thought there was a facepalm emoji here...

drbitboy · Apr 29, 2020

OT: holy cow

Mispeld said:
I have run into this before, ...

OT

Holy cow.

I am a newbie to PLCs, but programming my ML100 testbed has been easy. Big deal, who cares, because this kind of thing right here, where Mispeld gives an answer, probably from memory, within 10 minutes of the problem being posted, is where the real work gets done.

Oh dear; I barely have the words.

The breadth of obscure knowledge by which one gets by in this industry just blows me away.

Ron Beaufort · Apr 29, 2020

The breadth of obscure knowledge by which one gets by in this industry just blows me away.

well said ...

Bob O · Apr 29, 2020

"within 10 minutes of the problem being posted"

My question is, what took sooooo long?

I know there's always at least one in the crowd.

g.mccormick · Apr 29, 2020

dmroeder said:
You're gonna want to read that tech note Mispeld linked. It has 10 possible causes and 9 different solutions. I thought there was a facepalm emoji here...

I apologize for not reading and following that before. I did the fix of fixing 2017 verision and that allowed the RSLogix to get through install.

Thanks all

dmroeder · Apr 29, 2020

g.mccormick said:
I apologize for not reading and following that before. I did the fix of fixing 2017 verision and that allowed the RSLogix to get through install.

Thanks all

To be clear, I was in no way trying to give you any grief, the facepalm was regarding the fact that there are 10 different reasons the same error comes up and 9 different solutions that people have to experiment with.

Duranthas · Apr 30, 2020

drbitboy said:
OT
The breadth of obscure knowledge by which one gets by in this industry just blows me away.

This should be made into a banner. Extremely well spoken my friend.

Alexandrel · May 9, 2022

Thanks Mispeld for this Rockwell link !
https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1072259/

I tried the "Repair Microsoft Visual C++" without success.

What worked for me was the "Disabling User Account Control (UAC)" solution :
https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/0054812

Didn't even need to restart the server. As it can be delicate when the server partly runs the plant...

Thanks for everybody's feedbacks !

I_Automation · May 9, 2022

drbitboy said:
The breadth of obscure knowledge by which one gets by in this industry just blows me away.

I was working on a project with a programmer from Siemen's and he mentioned that every time something is presenting a problem in almost all shops the first person they go to is the PLC programmer, because we have to know about every aspect of the operation and machinery we are working on while (for example) a chemical engineer only deals with the chemicals and mostly knows nothing about pumps, sprayers, filtering, or anything the line does with his chemicals.

EDIT: When he said this the shop owner came to us with a problem on another line other than the one we were working on, and a completely different type of line, but we were the chosen ones.

plvlce · May 9, 2022

I_Automation said:
I was working on a project with a programmer from Siemen's and he mentioned that every time something is presenting a problem in almost all shops the first person they go to is the PLC programmer, because we have to know about every aspect of the operation and machinery we are working on while (for example) a chemical engineer only deals with the chemicals and mostly knows nothing about pumps, sprayers, filtering, or anything the line does with his chemicals.

Have found this to be quite true.

Issue installing Ver 20.05 rslogix

g.mccormick

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Mispeld

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