CompactLogix/PlantPAx loses communications

Revnus

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Join Date
Aug 2019
Location
Brazil
Posts
73
I made an application using FTView 8.1 and library PlantPax 3.5.
PLC is a CompactLogix, and we have some I/O modules in the rack. Communication with E300 motors, VSDs, softstarter and HMI are by ethernet, linked by a switch.

Problem is that, from time to time (not an exact window of time) the HMI display loses communication with specifics members of PlantPAx datatypes tags. This lasts about 5 seconds, then communications returns.

From diagnostics viewer I got:

Severity: Information. "CLX Processor packet 0x#######(Hexadecimal) disconnected on route RSLogix 5000 Emulator in slot # of the virtual backplane, connection #."

This one I saw on my application with emulator. I don't know at the moment if it shows something similar on the plant application.

Severity: Error. "Expression contains a tag that has an error value: ({/AREA::[SHORTCUT]TAG.Val_Notify} > 0)"

Severity: Error. "Expression contains a tag that has an error value: if ({/AREA::[SHORTCUT]TAG.Sts_Err} > 0) then[...]"

These last ones I saw it both on diagnostics of the plant and on my application at my laptop with emulator. There are analogs, digitals, vsd, e300 motors equipments with this type of error.

I saw it on the diagnostics of my emulator application also, but with much less frequency, (at the plant was about 0,5~1 hour).

At first, I was suspecting that CompactLogix wasnt handling all the communication, and I tried to Inhibit some modules lefting a few, and left the plant to check diagnostics next day. The other day, I checked diagnostics and errors occured anyway.

What makes me more confused is that I discovered later, that these errors had also happen on my laptop application, but with less frequency (maybe because I was working directly at the plant application, but again, I left the application there untouchable till next day, and errors occured).

A tip, is that these errors seems to be related to alarm notification tags.
Description of the tag alarm member .val_notify is: "Current Alarm Severity and Acknowledgement (enumeration)". .Val_notify is the most common.

Please, help me. I can't leave the application at the plant losing communications for about 5 seconds, it is critical.

Thank you.
 
What model processor do you have? There are minimum requirements for the type of processor when using CompactLogix with PlantPax, are you meeting these requirements? If not you could see issues if the processor is overloaded or near being overloaded.
 
PlantPAX is half built at best, so the two errors you see are standard since there's not enough documentation for configuration of items and some modules do indeed still have a surprising amount of bugs like this.

How is the PLC linked to FTView? Could there be something else in the network causing this?
 

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