A customer called us on-site to look at a machine with a Modicon TSX3721001 PLC talking to a Modicon XBTF034510 HMI. Initially, the HMI wouldn't power-up. We swapped it out with an identical model we had here and inserted the PCMCIA memory card (where we're assuming the application resides) and the HMI wouldn't connect to the PLC. We got the following sequence of on-screen messages:
Schneider OS Loader...
BIOS Extension V2.1
Loading program
\APPLI\UTW2090.XEX
{progress bar}
Loading completed {very briefly}
APPLICATION FATAL ERROR: 1241
This is not an application for this product
Use XBT-L1000 (version V4.48 or newer) to convert and to export again this application
Waiting for XBT-L1000 connection...
My thoughts are that it's a firmware version issue. The faulty, original HMI has what looks like a date code of "FRANCE 0631" on it and its PCMCIA memory card has a sticker applied by the software author that says (C) 2009. The replacement HMI we found has "FRANCE 0124" on it and its PCMCIA sticker says (C) 2001. When we put the replacement HMI's own PCMCIA card in it, it boots successfully but the application isn't the right one for that particular machine.
So I think I need to get the newer application running on our older hardware.
Can anyone offer any insights on how best to go about this? I believe we need the XBT-L1000 software. I don't think we have it although I need to do a more exhaustive search. Is it still obtainable or perhaps a free download? We have a TSXCUSB485 cable which I think we bought for use with Vijeo Designer. Is there any chance that Vijeo Designer will do what we need?
Thanks in advance.
Schneider OS Loader...
BIOS Extension V2.1
Loading program
\APPLI\UTW2090.XEX
{progress bar}
Loading completed {very briefly}
APPLICATION FATAL ERROR: 1241
This is not an application for this product
Use XBT-L1000 (version V4.48 or newer) to convert and to export again this application
Waiting for XBT-L1000 connection...
My thoughts are that it's a firmware version issue. The faulty, original HMI has what looks like a date code of "FRANCE 0631" on it and its PCMCIA memory card has a sticker applied by the software author that says (C) 2009. The replacement HMI we found has "FRANCE 0124" on it and its PCMCIA sticker says (C) 2001. When we put the replacement HMI's own PCMCIA card in it, it boots successfully but the application isn't the right one for that particular machine.
So I think I need to get the newer application running on our older hardware.
Can anyone offer any insights on how best to go about this? I believe we need the XBT-L1000 software. I don't think we have it although I need to do a more exhaustive search. Is it still obtainable or perhaps a free download? We have a TSXCUSB485 cable which I think we bought for use with Vijeo Designer. Is there any chance that Vijeo Designer will do what we need?
Thanks in advance.