I met couple of problems with PanelMate Power Pro 1775K. Please if some one can advise what have to be done.
Thanks for advance for any information
Alex Iotzov
- I can not find any information about the model No. There are so many letters and numbers which obviously have meaning but for me are meaningless. I have to order a spare one. The current number is 1775KTPMPP1700. If some one know company which can supply within ½ business day please advice. The S/N is 04381130, P/N is 92-01940-02.
- Currently the Module is in operation loaded with software and driver for communication with GE FANUC Series 90 70 via CPU serial port (PanelMate is connected via COM2 – SERIAL PORT 2). The supplier of the system did not live to the customer PROGRAMING software, APPLICATION SOFTWARE, drivers and cable for connecting a PC to the PanelMate.
- Obviously the customer has to buy new software package PMPROSW and will receive and communication cable 0518 as well as set of drivers and CD with manuals. It is necessary because they have to download the application software from the acting PanelMate and to keep in archive. The question is do they have to buy and firmware or it is coming with the package or if yes which firmware they have to buy?
- I suppose we have to connect the PC with installed configuration software to the SERIAL PORT 1 by using cable 0518 (with disconnected SERIAL PORT 2) and to download the software from the MODULE PanelMate. After we finished this operation do it necessary we to download again driver for GE FANUC 90-70, or it will be already active from previous download. How everybody see this procedure. Becau7se it is possible the APPLICATION SOFTWARE to be destroyed.
Thanks for advance for any information
Alex Iotzov