Been there done that got the T shirt
client down for over 10 hours 0 production by the time they called me and I am 1000 miles away they were going to sent a plane ticket. talked the local guy through the problem in 15 min. it took them 2 days to catch up.
as for the meter thing. the first guy I worked for and started my training didn't need no stinking meter just stick you finger in the light socket.
another guy I worked with the only meter he used was a 220v light bulb he burned out 4 before he remembered that he was working on a 600 hp 2,300 v motor starter. He was also the same person that had me change the brushes on 500VDC mg set while it was running plant production was priority back then.
Both are absolutely true.