I'm confused! (Now I don't work or deal with Weintek - But I am a big Maple Systems User)
Is this product actually a "Weintek" product? The pictures show Weinview Co. Ltd. as the manufacture. And when you go to Weintek's web site I can find NO reference to WEINVIEW even when a search is involved.
If this is a "Knock-Off" of the Weintek, then I would think you should reach out to "Weinview Co. Ltd" for support?
But as I said I'm just confused because there's a lot of thing on this post that just does not make sense.
I'm not trying to be smart, but if all of us could understand a little better we might get to a solution.