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Old September 28th, 2017, 05:35 PM   #1
mabauti
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Can't upgrade firmware for CompactLogix L32E

Hi everybody

I hope you can help me.
Im trying to upgrade the firmware , but dont get sucess. This is the log I get from ControlFlash:

Quote:
9/11/17 16:18:23 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/11/17 16:18:52 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/11/17 16:18:54 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/18/17 12:21:59 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/18/17 12:22:03 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/18/17 12:22:04 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/18/17 12:22:14 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/18/17 18:16:09 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/18/17 18:16:12 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/18/17 18:16:13 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/18/17 18:16:18 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/25/17 12:00:43 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/25/17 12:00:48 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 12:00:48 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 12:08:33 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/25/17 12:08:35 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 12:08:35 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 16:32:40 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/25/17 16:32:43 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 16:32:44 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 17:14:36 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/25/17 17:14:45 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 17:14:45 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/25/17 17:14:49 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/25/17 17:14:59 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/26/17 12:09:37 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/26/17 12:09:39 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 12:09:40 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 12:10:06 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/26/17 12:10:29 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/26/17 15:32:26 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/26/17 15:32:29 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 15:32:29 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 15:32:33 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/26/17 15:33:52 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/26/17 15:34:11 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 15:34:11 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 15:34:14 [FAILURE] Device Identity: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/26/17 15:44:13 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/26/17 15:44:18 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 15:44:18 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/26/17 15:45:06 [SUCCESS] Device Identity: Path = RSLinx API!AB_ETHIP-1 16 13 49 57 50 46 49 54 56 46 49 46 49 48 51 0 1 0, Instance = 1,
VID=0x0001, PT=0x000E, PC=0x004D, Maj Rev=01, Min Rev=15, SN=0x403D01BE

09/26/17 15:45:27 [SUCCESS] Validate:
VID=0x0001, PT=0x000E, PC=0x004D, Maj Rev=01, Min Rev=15

09/26/17 15:45:27 [SUCCESS] Authorization: Bypass cookie used.
Key: PN-133555

09/26/17 15:45:52 [SUCCESS] Device Identity: Path = RSLinx API!AB_ETHIP-1 16 13 49 57 50 46 49 54 56 46 49 46 49 48 51 0 1 0, Instance = 1,
VID=0x0001, PT=0x000E, PC=0x004D, Maj Rev=01, Min Rev=15, SN=0x403D01BE

09/26/17 15:45:56 [SUCCESS] Validate:
VID=0x0001, PT=0x000E, PC=0x004D, Maj Rev=01, Min Rev=15

09/26/17 15:45:56 [SUCCESS] Authorization: Bypass cookie used.
Key: PN-133555

09/26/17 15:46:03 [SUCCESS] Load Script: C:\Program Files (x86)\ControlFLASH\0001\000E\004D\PN-133555.nvs

09/26/17 15:46:03 [SUCCESS] Program: Catalog Number = 1769-L32E/A LOGIX5332E, Serial Number = 403D01BE, Num Updates = 3, Size = 6243840 byte(s).

09/26/17 15:46:09 [SUCCESS] Update: Instance = 3, Size = 2836168 byte(s), Chunk Size = 128 byte(s), Major Rev = 20, Minor Rev = 11

09/26/17 15:52:27 [FAILURE] Reset: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/26/17 15:52:35 [FAILURE] Reset:

09/26/17 15:53:54 [FAILURE] Update: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/28/17 17:12:59 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.

09/28/17 17:13:04 [SUCCESS] Load Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/28/17 17:13:04 [SUCCESS] Initialize Driver: C:\Program Files (x86)\Common Files\Rockwell\AB_ASA.DLL

09/28/17 17:14:12 [SUCCESS] Device Identity: Path = RSLinx API!AB_ETHIP-1 16 13 49 57 50 46 49 54 56 46 49 46 49 48 51 0 1 0, Instance = 1,
VID=0x0001, PT=0x000E, PC=0x004D, Maj Rev=20, Min Rev=11, SN=0x403D01BE

09/28/17 17:14:16 [SUCCESS] Validate:
VID=0x0001, PT=0x000E, PC=0x004D, Maj Rev=20, Min Rev=11

09/28/17 17:14:16 [SUCCESS] Authorization: Bypass cookie used.
Key: PN-133555

09/28/17 17:14:22 [SUCCESS] Load Script: C:\Program Files (x86)\ControlFLASH\0001\000E\004D\PN-133555.nvs

09/28/17 17:14:22 [SUCCESS] Program: Catalog Number = 1769-L32E/A LOGIX5332E, Serial Number = 403D01BE, Num Updates = 3, Size = 6243840 byte(s).

09/28/17 17:14:24 [SUCCESS] Update: Instance = 3, Size = 2836168 byte(s), Chunk Size = 256 byte(s), Major Rev = 20, Minor Rev = 11

09/28/17 17:18:55 [FAILURE] Reset: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/28/17 17:19:02 [FAILURE] Reset:

09/28/17 17:20:21 [FAILURE] Update: Error #11003: Unconnected Send timed out waiting for a response.
GS=0x01, ES=0x0204

09/28/17 17:34:22 [-------] User must install FactoryTalk AssetCentre Client 2.31 or above if attempting to log message to FactoryTalk AssetCentre Server.
The first package is sent. The PC "lose communication" after the power up operation

Thanks in advance

Last edited by mabauti; September 28th, 2017 at 05:51 PM.
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Old September 28th, 2017, 07:13 PM   #2
Geospark
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Opening observations from the log file...

You are attempting a flash using the Ethernet port.

The 1769-L32E processor is flashed to firmware revision 20.11 - 1st part, then first reboot fails.

What is most likely happening is that ControlFlash is attempting a "Polling for powerup", which automatically reboots the controller, and the Ethernet port's IP address configuration is being reset. This often happens when a Static IP address has not been assigned and BOOTP is still active.

Can you verify whether the Ethernet port's configuration is Static or not? Have you or are you disabling BOOTP/DHCP? Do you have to keep reconfiguring the port settings after this issue?

Browse to the controller in RSLinx Classic and right-click on it and open the module properties. Check whether the Ethernet port is set for manual configuration. If not then set it for manual and reboot the controller and check it is retaining its IP address configuration. Double-check that manual setting is still applied and then attempt another flash.

Note: For the flash, I would advise that you make sure you are connecting directly to the controller's Ethernet port and not via a switch, etc. Also, when flashing, have just the controller, the power supply and end cap fitted properly on the CompactBus.

Regards,
George
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Old September 29th, 2017, 06:38 AM   #3
Geospark
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P.s. I forgot to mention that you should also disable any wireless LAN connections on your workstation.

Here is a good guide to flashing the firmware on the CompactLogix controllers...

65540 - CompactLogix Controllers: Flashing firmware via EtherNet through ControlFlash
Access Level: Everyone

Regards,
George
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Old October 2nd, 2017, 03:00 PM   #4
mabauti
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thanks Geospark

I can comunicate with rs232.I can not comunicate with ethernet.
I did what you told me, this is what I get (atteched image)
Attached Images
File Type: jpg comms.jpg (27.5 KB, 46 views)
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Old October 2nd, 2017, 03:38 PM   #5
tarik1978
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Did you set the network adress of your laptop to a fixed adress Ex: 192.168.1.100?
Also as George said, disable the wirless.
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Old October 3rd, 2017, 03:08 PM   #6
mabauti
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Done!

I did both: I had forgotten to set a static IP and assign a stable IP to my PC

Thanks a lot Geospark

Thanks a lot tarik1978
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