Intouch 11.1 Licencing & Ethernet port Relation

BabluRout007 · Mar 1, 2018

Hi Everyone ,

If anybody have any Idea between Intouch license detection & Ethernet port relation ?

I am working with an Intouch panel PC contains 2 ethernet port.When I am disabling port no. 2 , intouch cant detect the License.

Idea?

NetNathan · Mar 1, 2018

Is the license remote or local?
If it is remote..then the license detection may have a problem with the Enet connection disabled.
If license is local..then there should not be a problem with Enet.

When you go to Start>All Programs>Wonderware>Common> "ArchestrA License Manager"...what is the "License Path"?

BabluRout007 · Mar 29, 2018

Thanks for reply ,

But that machine is stand alone (Intouch Panel PC Model TCND2U-15AC-PN1C).

Dravik · Mar 29, 2018

Some license servers will bind to the MAC address of a network card. Usually you can tell by looking at the host information. You may be able to rehome the license w/ some help from Wonderware over to the primary NIC.

iraiam · Mar 29, 2018

Sounds like you have a runtime license that is keyed to the hardware, I used to have a couple like that, we were able to get the license upgraded to a software key for a fee.

Look in the text of the license file and it should tell you if it is keyed to the hardware.

Intouch 11.1 Licencing & Ethernet port Relation

BabluRout007

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NetNathan

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BabluRout007

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Dravik

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iraiam

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