krakenfan69
Lifetime Supporting Member
Hi, I have a GE Fanuc 90-30 374 PLC that has forced itself into firmware update mode as diagnosed by GE Tech support. The only fix is to try to update the firmware and hope it works. 50/50 shot. My issue is the support website is not accepting my log in even though I have registered twice and received confirmation for each account.
Can anyone with a GE Support log in do me a solid and go to the site below and search for 374, click on DN33 and near the bottom is supposed to be a file v11.23 and email it to me? If so please change the file extension from .zip to .zap so my email server wont destroy it (again). Tech support couldn't send it to me as their IT strips attachments and the help for the log in is in India so that takes 2 days.
The salesman in Edmonton was nice enough to send it to me but my server destroyed the attachment as it was a .zip file and now they are closed. Crazy.
This process has been down for nearly a week because everyone is closed over the holidays and peoples patience is wearing thin. To top it all off my Furnace AND hot water heater both died last night. (different issues) and all the parts stores are closed until the 2nd. It's been a banner week in my hose let me tell you!!
Things could be worse though!!
Thanks for any help,
Kraken Fan #69
http://support.ge-ip.com/support/search/ui.jsp
Can anyone with a GE Support log in do me a solid and go to the site below and search for 374, click on DN33 and near the bottom is supposed to be a file v11.23 and email it to me? If so please change the file extension from .zip to .zap so my email server wont destroy it (again). Tech support couldn't send it to me as their IT strips attachments and the help for the log in is in India so that takes 2 days.
The salesman in Edmonton was nice enough to send it to me but my server destroyed the attachment as it was a .zip file and now they are closed. Crazy.
This process has been down for nearly a week because everyone is closed over the holidays and peoples patience is wearing thin. To top it all off my Furnace AND hot water heater both died last night. (different issues) and all the parts stores are closed until the 2nd. It's been a banner week in my hose let me tell you!!
Things could be worse though!!Thanks for any help,
Kraken Fan #69
http://support.ge-ip.com/support/search/ui.jsp
