PowerFlex 525- Cannot open parameters of Drive (Error Loading Port 0)

Join Date
Aug 2016
Location
Virginia
Posts
343
Good Morning ,

We have some new machinery. I received the RS Logix 5000 program from the manufacture. When I go to open the properties and open the drive parameters , I get "Error Loading Port 0 "( Screenshot Attached ) I understand that I may be missing the AOP . That is not the same as the EDS files
,correct ? It seems that when I am online I should be able to see those parameters , correct ? But I see the same options. I took notice I have an option of creating that database online but I need to allow the drive to reset , but I don't want to stop the line. What is the best way and process to do it from the Rockwell website ?

Thanks so much for your help.
 

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