PanelView 550 touchscreen problem

dwg said:

Has anyone had problems with thier touch screen getting dead spots
in the upper portion of the screen? Is this always a hardwareproblem? I'm having repeat problems with this on different machines. I can replace the unit with a rebuilt one and it will
work for a few days to a few weeks, then the touchscreen stops responding to touch in the upper part of screen. Reloading the program does not fix the problem.

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Bering C Sparky said:

Pretty common on the 550's

If it is a model with key pad as well as touch just reconfigure the application to use the F keys instead of the touch pad.

If no keypad, you can move the items in the dead area to areas that are not and then reload the revised application.

Best scenario though would be to upgrade to a more modern panel.

BCS

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OkiePC said:

Upgrade it. It is a hardware problem, and that hardware is obsolete (assuming you're dealing with a PanelView standard).

Tell us the complete part number of your HMI so we can assess your options.

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OkiePC said:

Ugh, having ControlNet communications means that any replacement will have to take advantage of a different means of connecting to the PLCs with which it reads and writes data. Unless there is a modern replacement HMI that supports ControlNet that I am unaware of

So the next question becomes what device(s) must this HMI communicate with?

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