Panelview error 31

I recently had a similar problem on a panelview 300 (non-touch) It turns out that an arrow key had been hit so many times that it got stuck. We pried the button up and were able to limp along until we get a replacement.
 
Quick Fix to error 31 on PV550

We had a similar problem, ended up opening the back cover and unplugging the keypad and touch screen ribbon cables. That got the PV running so we could pull the program.

Hope this helps
 

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